Refund Policy

Summer Camp Refund Policy:

We understand that plans may change, and we want to provide clarity on our refund policy for the upcoming summer camp. Please review the following guidelines:

July Sessions:

  • Eligible for a full refund up until: May 1st
  • Eligible for 50% of the Refund until: June 1st
  • Eligible for 75% of the Refund until: June 24th

August Sessions:

  • Eligible for a full refund up until: June 1st
  • Eligible for 50% of the refund until: July 1st
  • Eligible for 75% of the refund until: July 22nd

We appreciate your understanding, and in the event of any changes, please contact us promptly. We look forward to providing a memorable and enriching experience for your campers.

For Birthday Party Package Refund:

Cancellations before 72 hours will be fully refunded to your selected payment type. Please allow up to a few business days for the full refund to reflect on your account.

Cancellations that are less than 72 hours will be eligible for 50% of the refund. 

Cancellations within 48 hours will be eligible for 75% of the refund.

Cancellations that are less than 48 hours are not eligible for any refund.

If a party has to cancel for unforseen circumstances, less than 48 hours in advance, such as due to weather related conditions, then we can offer a rescheduled date. 

Partial refunds are also applicable in rare circumstances when an activity that was suppose to be part of the package could not be completed. These are rare cases but refunds will be issued accordingly.

To Alter the Date:

Rearranging the date of your party is free of charge up to 48 hours before the event. We will make every effort to reschedule your party based on your needs and keeping in mind our availability. 

Package Modifications:

If you need to make any changes to your package such as group size or activity add-ons, then we are happy to accommodate this request within a 72 hour period.